As most of the travel industry remains on pause, we continue to watch and learn how our travel partners around the world are working hard to ensure a safe return to travel. We have confidence this day will come and we look forward to it!
The industry standard in the various waves of cruise cancellations has been to offer a refund or a Future Cruise Credit (FCC). For those of you holding an FCC, we at Cruise Specialists want to assure you that we are here to help you redeem your FCC, or plan any future vacations. Our experienced Cruise Consultants know the ins and outs of redeeming Future Cruise Credits and will make the process convenient for you.
Here are some of the ways our team can put our experience to work for you:
Each of our Cruise Consultants is a specialist with select cruise lines, ensuring you are working with a professional who is intimately knowledgeable about your preferred cruise line. We have a thorough understanding of FCC policies and have close relationships with the departments and people at individual cruise lines who can ensure a smooth and seamless booking process. That, along with our extensive knowledge of destinations, ships and offers, means we have the expertise to match you with the perfect vacation to meet your desires.
Our Cruise Consultants take pride in the relationship they have with you, starting with your first phone call or email to us. We also have a full team of experts that assist our Consultants behind the scenes, working on travel protection plans, cruise documentation, shore excursions and more. For 32 years, we have provided these services to you on a complimentary basis.
Our Cruise Consultants are here to answer any questions you may have before or during your vacation. For example, we share our knowledge of new programs and onboard protocols. We’re here to protect your vacation investment with travel insurance. We offer hundreds of hosted cruise opportunities each year – these hosted programs serve as an extra layer of reassurance while you are cruising and also add an immediate sense of camaraderie. After your vacation, our Cruise Consultants look forward to hearing from you when you return home.
We have access to the most competitive offers in the industry. We are working hand-in-hand with our cruise line partners to offer the richest rebooking policies available – plus new booking offers for 2021, 2022 and beyond. Our affiliation with Travel Leaders Network provides us with some of the best hosted cruise opportunities that can be found, and also gives you the chance to enjoy an additional level of value with special amenities. Whether it’s prepaid gratuities, a shipboard credit, a specialty dining credit, or stateroom upgrades, our Cruise Consultants will put together the richest offer possible, just for you.
Service and support are in our DNA. We value the personal relationships we’ve been fortunate to cultivate with our clients and cruise line partners through the years. Now, more than ever, those trusting relationships matter.
Stress has no place in your vacation — including the planning. We look forward to helping you re-start your lifetime of fantastic vacation memories.
We know the underlying sentiment is that travelers want to travel again. Demand for 2021 is on the rise, and now is an excellent time to put those FCCs to work. Visit our FCC page to learn more, or Contact us today to discuss the best available options for you.